ReputeLoop Product Tour — See Everything in 2½ Minutes
The full walkthrough — what your customer sees, what you see, and what runs on autopilot in between.
3 min watch·Updated July 17, 2026
The short answer
ReputeLoop automatically texts or emails your customer a review request after every job. The customer taps a star rating once: four and five stars route straight to your Google page, one to three stars become a private ticket only you see. AI drafts your review replies, and analytics track every request from sent to rated.
Screenshots only tell half the story. This is the whole loop in motion — recorded on a real account, exactly what you'd see in your first week.
What's in the tour
- 1What your customer sees — the text arrives, they tap a star, and the routing happens: happy to Google, unhappy privately to you.
- 2Every request, tracked — sent, opened, rated, routed, in one log.
- 3Analytics — request volume, response rate, and your rating trend week by week.
- 4AI replies — a professional response to any review, drafted for you; edit and post in one click.
- 5Integrations — connect your job-management or POS software once and requests fire when a job completes.
- 6QR codes — print one for the counter, truck, or invoice; every scan asks for a review automatically.
Everything in the video is included from the first day of the 14-day free trial — no credit card required to start.
Prefer to poke around yourself?Start your free trial Frequently asked questions
- Do I need a credit card to try ReputeLoop?
- No. The 14-day trial starts without a card, includes the features shown in the tour, and you can send real review requests during it.
- Does it work with my scheduling or POS software?
- ReputeLoop connects to popular job-management and point-of-sale tools so review requests send automatically when a job or payment completes. You can also import contacts by CSV or use QR codes with no software connection at all.
- What happens when a customer leaves a low rating?
- One-to-three-star ratings don't go to Google. They open a private feedback form, and the response lands in your Help Desk as a ticket — so you hear the bad news first and can fix it before it becomes public.
Read next
How to Automate Your Review Requests (so they happen every time)