ReputeLoop Product Tour — See Everything in 2½ Minutes
The full walkthrough: what your customer sees, what you see, and what runs on autopilot in between.
3 min watch·Updated July 17, 2026
The short answer
ReputeLoop automatically texts or emails your customer a review request after every job. The customer taps a star rating once and gets a one-tap Google review button; a low rating also reaches you first as an instant alert, with their note. AI drafts your review replies, and analytics track every request from sent to rated.
Screenshots only tell half the story. This is the whole loop in motion, recorded on a real account, exactly what you'd see in your first week.
What's in the tour
- 1What your customer sees: the text arrives, they tap a star, and every customer gets the one-tap Google review button. A low rating reaches you first, instantly, with their note.
- 2Every request, tracked — sent, rated, reviewed, in one log; filter by status or export it.
- 3Analytics: request volume, response rate, and your rating trend week by week.
- 4AI replies: a professional response to any review, drafted for you; edit and post in one click.
- 5Integrations: connect your job-management or POS software once and requests fire when a job completes.
- 6QR codes — print one for the counter, truck, or invoice; every scan asks for a review automatically.
Start a 14-day free trial — no card required — and try the features of whichever plan you choose (SMS runs in test mode until your number is verified).
Prefer to poke around yourself?Start your free trial Frequently asked questions
- Do I need a credit card to try ReputeLoop?
- No. The 14-day trial starts without a card, includes the features shown in the tour, and you can send real review requests during it.
- Does it work with my scheduling or POS software?
- ReputeLoop connects to popular job-management and point-of-sale tools so review requests send automatically when a job or payment completes. You can also import contacts by CSV or use QR codes with no software connection at all.
- What happens when a customer leaves a low rating?
- Every customer gets the same review options, whatever they rate. A low rating leads with a private feedback form, and the response lands as an instant alert — and, on Growth and Pro, as a Help Desk ticket — so you hear it first and can fix it. The Google review button stays on screen; no one is ever blocked from reviewing.
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How to Automate Your Review Requests (so they happen every time)