Guides

Reviews & reputation, explained

Straight-talking guides on getting more Google reviews and handling the bad ones — written for busy local business owners.

How to Respond to a Bad Google Review (with examples)

A bad review isn't the end of the world — your reply is what future customers actually read. Here's how to handle it well.

More reviews mean more visibility, more trust, and more booked jobs. Here's the practical, rules-compliant way to get them.

Asking is the single biggest thing you can do to get more reviews. Here are the templates — and the timing — that actually work.

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