Reviews & reputation, explained
Straight-talking guides on getting more Google reviews and handling the bad ones — written for busy local business owners.
How to Respond to a Bad Google Review (with examples)
A bad review isn't the end of the world — your reply is what future customers actually read. Here's how to handle it well.
How to Get More Google Reviews (2026 playbook)
More reviews mean more visibility, more trust, and more booked jobs. Here's the practical, rules-compliant way to get them.
How to Ask Customers for Reviews (email & text templates)
Asking is the single biggest thing you can do to get more reviews. Here are the templates — and the timing — that actually work.
How to Improve Your Google Rating (a practical guide)
You can't erase your old reviews — but you can outweigh them. Here's how to raise your Google star rating the right way.
Why Your Google Rating Is Dropping (and How to Fix It)
A dropping rating feels alarming, but it's almost always caused by something specific — and fixable. Here's how to find the cause and turn it around.
How to Automate Your Review Requests (so they happen every time)
The hardest part of getting reviews isn't the wording — it's remembering to ask every time. Automation solves that. Here's how.
ReputeLoop Product Tour — See Everything in 2½ Minutes
The full walkthrough — what your customer sees, what you see, and what runs on autopilot in between.
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