Review Management Software for Auto Repair Shops
Get more 5-star reviews after every repair order — automatically, straight from Tekmetric.
Plans from $49/month · 14-day free trial · No contracts
Why reviews make or break an auto repair shop
Drivers pick the shop they can trust with their car
Auto repair is a trust purchase; people read reviews before handing over the keys. A strong rating brings them in.
Service writers are too slammed to ask
Between repair orders and phone calls, asking every customer never happens. ReputeLoop does it automatically when the RO closes.
A comeback can become a public 1-star
A repeat issue or a pricing question can spark a bad review. Smart routing keeps it private so you can make it right.
How it works for auto repair shops
Step 1
Connect Tekmetric
One-click OAuth — no API keys, no setup. ReputeLoop listens for when a repair order is marked complete in Tekmetric.
Step 2
A branded request goes out
The moment the repair order is closed in Tekmetric, your customer gets a clean, mobile-friendly review request by email or SMS.
Step 3
Smart routing protects your rating
4–5★ customers are sent straight to your Google review page. 1–3★ feedback comes to you privately instead.
Step 4
You hear about problems first
Every unhappy response creates a private alert (and a help-desk ticket on Growth/Pro) so you can make it right before it’s public.
Everything an auto repair shop needs to grow its reputation
- Automatic review requests by email and SMS
- Smart routing: happy → Google, unhappy → you
- Instant alerts when a customer is unhappy
- Private help desk for complaint follow-up
- Tekmetric integration — fully automatic
- Transparent pricing — no sales call, no contract
Start collecting more reviews this week
Set it up in 10 minutes. Your Tekmetric jobs start generating reviews automatically.
Start free trial